Broadband Communities

MAR-APR 2018

BROADBAND COMMUNITIES is the leading source of information on digital and broadband technologies for buildings and communities. Our editorial aims to accelerate the deployment of Fiber-To-The-Home and Fiber-To-The-Premises.

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MDU TECHNOLOGY 1 4 | B R O A D B A N D C O M M U N I T I E S | w w w. b r o a d b a n d c o m m u n i t i e s . c o m | M A R C H / A P R I L 2 0 1 8 The Power of Always On The move-in process is easier for residents, property owners and service providers alike when residents can turn up internet service without a phone call or truck roll. By Masha Zager / Broadband Communities T urning on internet and TV service is just one more chore for new residents in the midst of packing, unpacking, changing mailing addresses and switching utility services. Waiting on hold to order service, living without service for days or weeks, then waiting at home for the "cable guy" to show up only adds to the stress associated with moving. From providers' point of view, turning up service for new residents is expensive and time- consuming, involving both office sales staff and field technicians. And leasing staff at apartment communities could do without residents' complaints and queries about waiting for service. at's why property owners and service providers are looking for ways to make the process easier. In the last few years, several providers have developed "always-on" models that allow multiple-dwelling-unit (MDU) residents to activate service as soon as they get the keys to their new apartments. One of these providers is CenturyLink, which introduced a service called InstaLink in 2014. e product evolved to become CenturyLink ON, which, as of the end of 2017, was provided to 259 properties and nearly 50,000 living units. e service is available only in greenfield buildings, largely because the building wiring must be set up in accordance with CenturyLink's specifications. To support CenturyLink ON, CenturyLink recommends fiber to the unit with a fiber distribution terminal on each floor and a combination optical network terminal (ONT)/ gateway in each living unit. is combination customer-premises device, which supports both wired and wireless connectivity, is placed permanently inside a low-voltage wall panel; the preferred panel separates service provider equipment from subscriber equipment and has a vented plastic, rather than metallic, cover to enhance Wi-Fi reception. For hard- wired connections, the ONT's Ethernet ports are cabled into the panel, connecting to a distribution block that enables internet and A nonmetallic media panel reduces interference with Wi-Fi.

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