BROADBAND COMMUNITIES is the leading source of information on digital and broadband technologies for buildings and communities. Our editorial aims to accelerate the deployment of Fiber-To-The-Home and Fiber-To-The-Premises.
Issue link: https://bbcmag.epubxp.com/i/90470
0'8 7HFKQRORJ\ 3URYLGHUV BACK-OFFICE SOFTWARE AND SERVICES These companies offer software and/or services that help service providers perform such back-office functions as provisioning, customer care, technical support and bandwidth shaping. Company AFL Featured Products or Services Procera Network PacketLogic platform, which performs network monitoring, management and threat identification; SolutionInc provisioning, billing and authentication platform. Calix Compass Software facilitates connectivity, service activation and device management at customer premises as well as analysis of broadband traffic, usage patterns and applications. Great Lakes Data Systems WinCable is a PC-based billing and subscriber management system that is now also available in the cloud; WinForce tech and WinForce gateway support technicians in the field; SuperController automates service provisioning directly from the billing system. IBBS Service activation tools facilitate DOCSIS cable provisioning of broadband and voice equipment; cable diagnostics, bandwidth management and other service assurance offerings enable delivery of best-in-class broadband services. Mesh Networks NetProfit enables bandwidth management and customer-initiated upgrades to bandwidth and quality of service; Quota Defender is a network traffic monitor and shaping bridge. Multiband As a DIRECTV master system operator, Multiband assists system operators with sales, marketing, billing, customer care and technical support. NorthStar Telesolutions Insite business support system includes billing, rating, customer care, workflow management, equipment tracking and marketing functions; services include customer support, tech support, provisioning, statement and payment processing, equipment tracking, and marketing. ZCorum Advanced provisioning, broadband policy enforcement, customer care, marketing assistance. ZCorum announces Broadband Policy Enforcer, a tool to help service providers cope with the ever-increasing thirst for bandwidth from their subscribers. North American Cable Equipment www.northamericancable.com NACE manufactures and distributes products for the satellite TV, security, networking, fiber optic and home theatre mar- kets. It is a master system operator for DIRECTV lodging and commercial property programming sales. NorthStar Telesolutions www.northstartele.com NorthStar offers subscriber management, billing and customer care services and software to the cable television, broadband, direct broadcast satellite, advanced IP services, wireline and wireless markets. OFS www.ofsoptics.com A fiber specialist, OFS designs, manufactures and supplies op- tical fiber, optical fiber cable, specialty photonics and optical connectivity solutions. It also helps optimize network designs with its OptiCost FTTx Modeling Services. 58 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | OCTOBER 2012 Calix expands Compass Software Suite with Consumer Connect; this new application extends the access network into the home, enabling new services and simplifying operations. GLDS introduces WinCAP, a fully integrated, real-time content authorization service for TV Everywhere that is accessed through the company's centralized customer self-care portal. Ramapo Cable transitions to IBBS for bandwidth diagnostics and management, eliminating subscriber complaints as well as truck rolls. Spot On Networks, the nation's largest provider of managed Wi-Fi to the multifamily housing industry, standardized on installing QuotaDefender to its entire student-housing portfolio. Recent News