Broadband Communities

JAN-FEB 2019

BROADBAND COMMUNITIES is the leading source of information on digital and broadband technologies for buildings and communities. Our editorial aims to accelerate the deployment of Fiber-To-The-Home and Fiber-To-The-Premises.

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J A N U A R Y / F E B R U A R Y 2 0 1 9 | w w w. b r o a d b a n d c o m m u n i t i e s . c o m | B R O A D B A N D C O M M U N I T I E S | 5 5 bandwidth demands from households and enterprise business applications are likely to exceed today's GPON network capacity levels in the near future. Network traffic is expected to grow by an order of magnitude over the coming decade, in part because more high-bandwidth applications will become commonplace. ese include consumption of 4K and 360-degree video, augmented reality and virtual reality immersive applications, data- heavy cloud services, internet of things traffic and autonomous vehicle usage, to name just a few. Clearly, municipal network planners can expect to see the demand for broadband continue unabated for the foreseeable future. Operators face the daunting challenge of figuring out how to "feed the beast" and address the requirements of countless emerging technologies and applications without their networks becoming obsolete. Next-generation 10 Gbps PON network architectures offer the ability to support current service needs and scale economically as needed to address multigigabit bandwidth demands well into the future. e primary value of 10G technologies lies in capacity. For a municipal utility looking to better manage smart-grid applications through communications network advancements, a next-gen 10G network architecture offers an optimal path to servicing public power demands and providing symmetrical 10 Gbps service for residential subscribers, business customers and mobile backhaul services, all over a single, common infrastructure. Compared with today's requirement of building separate networks for utility, residential, business and cellular customers, converging all services onto a single network delivers greater flexibility and reliability, creates substantial savings in capital expenditure for deploying the network and curtails operating expenses for managing it. Moreover, with costs only marginally greater than today's GPON technologies, an investment in a 10G PON architecture allows municipal network operators to maintain competitive price points on services, enabling greater business and residential adoption throughout the community. SUBSCRIBER EXPERIENCE DEMANDS 10G PON Investing in the proper access technology is critical to keeping pace with network bandwidth demands, but providing the best broadband experience for customers is equally – if not more – important. Just as municipal utilities want to be sure their citizens have positive experiences with power services, today's broadband network operators must do the same for their subscribers. Connecting new users ought to be simple and fast, and maintaining insight into subscribers' service experiences allows providers to leverage network analytics to improve customer engagement. Quality of experience begins with the process of turning up new service for a customer, and municipal network operators keen on making turn-up less complicated and time- consuming need to invest in the right tools. Traditionally, service turn-up has involved a significant amount of preprovisioning done on the back end by multiple people, followed by an install technician's arriving at a customer site to handle on-premises equipment. Often, errors in network provisioning may need correcting. All these factors may create frustrating experiences for customers. Fortunately, operators can utilize new network management tools to automate and orchestrate many operations previously prone to human error, speeding up service delivery and improving overall operational efficiency. Once a customer's service has been activated, how should an operator get in front of network problems before they become issues? ink about typical residential data use – kids playing Fortnite upstairs, parents streaming Netflix downstairs in Ultra HD, smart appliances humming along – and the potential for multiple devices and network congestion to deteriorate household Wi-Fi experience. To prevent such problems, operators need to keep a proactive eye on subscriber usage. By monitoring and analyzing network data patterns on an ongoing basis, operators will have the insight needed to offer services better tailored to address customer needs. At ADTR AN, we often hear from municipal customers that the difference between being an electric utility provider and an ISP comes down Operators see many advantages of deploying 10G PON technology.

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