Broadband Communities

MAY-JUN 2017

BROADBAND COMMUNITIES is the leading source of information on digital and broadband technologies for buildings and communities. Our editorial aims to accelerate the deployment of Fiber-To-The-Home and Fiber-To-The-Premises.

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14 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | MAY/JUNE 2017 INDUSTRY ANALYSIS Apartment Dwellers Value Internet Service A new survey of property owners shows that renters place a high value on technology amenities – but many owners still struggle to keep pace with residents' demands. H igh-speed internet and Wi-Fi are among the most important amenities to apartment dwellers – even more than in-room laundry facilities – when they make rental decisions, according to a survey from XFINITY Communities, Comcast's multifamily development services division. e survey report, "Networking with Residents: Technology Drives the Multifamily Industry," examines the importance of technology in the multifamily industry. Survey respondents included 205 property managers, building owners and real estate developers across the United States, not only in Comcast service areas. Among those surveyed, 87 percent said technology played an extremely or very important role in keeping residents satisfied, with 75 percent reporting that the majority of new and prospective residents ask about communications services (internet, phone, TV) prior to renting. "Property managers and developers are balancing the requirement to provide sophisticated technology for their residents with the challenges of providing the latest network infrastructure," said Mike Slovin, vice president of XFINITY Communities. "Residents expect a high level of services, and in an increasingly competitive rental market, the need to provide new services and upgrade existing ones intensifies." KEY FINDINGS e report's key findings include the following:

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