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BROADBAND COMMUNITIES
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www.broadbandcommunities.com
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JANUARY/FEBRUARY 2015
TABLE OF CONTENTS
COVER STORY – INDUSTRY ANALYSIS
DEPARTMENTS
28
EDITOR'S NOTE
32
BANDWIDTH HAWK
66
MARKETPLACE ADS
67
ADVERTISER INDEX /
CALENDAR
IN THIS ISSUE
44
2015: A Good Year for Fiber to the
Home /
By Masha Zager, Broadband Communities
Industry experts are bullish about FTTH deployments
for the coming year. Look for new market entrants and
new technologies.
FIBER DEPLOYMENTS
36
Small-Town Telco Thinks Big /
Q&A; With Ralph Cunha and
Dennis Johnson, Endeavor
Communications
A telephone cooperative in Indiana
provides a range of innovative services
over fiber.
40
Middle-Mile Fiber Supports
Business / Q&A; With Alan Davis,
CapeNet
CapeNet, which operates the
OpenCape network in southeastern
Massachusetts, has expanded on the
original BTOP plan.
ECONOMIC DEVELOPMENT
48
Gigabits Across Connecticut /
By Bill Vallée, Connecticut Office of
Consumer Counsel
The Connecticut state government is
spearheading a public-private project
to improve the business climate by
helping municipalities improve their
broadband options.
BROADBAND APPS
54
ISPs Can Prosper With Data Centers / By Steven S. Ross, Broadband Communities
By building or contracting with data centers, providers can offer lucrative cloud services
to both business and residential customers.
INDUSTRY ANALYSIS
60
Sell Services, Not Speed / By Masha Zager, Broadband Communities
A new survey suggests ways for service providers to market gigabit speeds to their
customers.
TECHNOLOGY
62
Comparing Cable and Fiber Networks /
By Andrew Afflerbach, Matthew DeHaven, Marc Schulhof and Eric Wirth, CTC Technology & Energy
Fiber networks are capable of sustained, symmetrical 100 Mbps service that cable
networks cannot match.
FEATURES
twitter.com/bbcmag
Visit www.bbcmag.com
for up-to-the-minute
news of broadband
trends, technologies
and deployments
New York artist Irving Grunbaum
foresees a banner year for fber to
the home.
ABOUT THE COVER
PROVIDER
PERSPECTIVE
34
Customer Service From
a Kiosk? / By Bryan J. Rader,
Bandwidth Consulting LLC
Why staying in touch with
customers can be a good idea.
THE GIGABIT
HIGHWAY
68
The Future Belongs
to Fiber / By Heather Burnett
Gold, FT TH Council Americas
Taking advantage of all the
smart-home gadgets shown
at CES 2015 will require FTTH
connections.
36